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Exchange Request

Reason * Select a reason Others Received damaged item Received wrong item Fitting Issue (tight or loose) Print Peel off (Soft Case) Manufacture Defect Scratches on the Print Print Issue or Print Blurr Received a Product of Other Model

Please enter reason description. Please upload a case-fitting video along with the 'About Phone' settings where the model name is visible. Requests without this will be rejected.

Enter the reason for your return or exchange. *

0/500

Upload a photo of the product (Image 1): A screenshot of Settings > About Phone, with the model number clearly visible.

Choose Image 1

Upload another photo (Image 2): A clear photo of case showing the "SKU"

Choose Image 2

Upload a video showing the issue: A clear video showing the cover being attached to your phone.

Choose Video

I confirm that I have uploaded all required proof correctly by reviewing the sample/reference content:

• A screenshot of Settings > About Phone, with the model number clearly visible.
• A clear photo of the case showing the "SKU".
• A clear video showing the cover being attached to your phone.

Requests without valid proof will be rejected.

Submit Exchange Request Processing...

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Refund Request

Reason * Select a reason Others Received damaged item Received wrong item Fitting Issue (tight or loose) Print Peel off (Soft Case) Manufacture Defect Scratches on the Print Print Issue or Print Blurr Received a Product of Other Model

Please enter reason description. Please upload a case-fitting video along with the 'About Phone' settings where the model name is visible. Requests without this will be rejected.

Enter the reason for your return or exchange. *

0/500

Upload a photo of the product (Image 1):

Choose Image 1

Upload another photo (Image 2, Optional):

Choose Image 2

Upload a video showing the issue:

Choose Video

I confirm that I have uploaded all required proof correctly by reviewing the sample/reference content:

• A screenshot of Settings > About Phone, with the model number clearly visible.
• A clear photo of the case showing the "SKU" (Optional).
• A clear video showing the issue.

Requests without valid proof will be rejected.

Submit Refund Request Processing...

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Sample Proof

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Edit Your Proof

You can replace or remove your uploaded proof files for up to 3 days after a rejection. Make your changes, then submit for re-review.